1 – Assignment – Operational Excellence
· Q) Chapter 12 – Review the section on the definitions of maturity stages and dimension variables in the CEO Technology Best Practices Arc. Define each of the maturity stages and performance dimensions. What are the key concepts from each section?
Title: Information Technology and Organizational Learning
Authors: Arthur M. Langer
Publisher: CRC Press
Publication Date: 2017-10-17
Edition: 3rd ED.