Expert answer:Purdue Week 10 Consulting for the Caring Angel Hos

  

Solved by verified expert:This paper will be a report with some recommended strategies to help Caring Angel Hospital achieve its goals. The paper should be four to six pages which includes the steps the hospital could take to improve the quality of care, add value to the organization, improve employee morale, design an organizational chart, create a strong team environment, and create the hospitals competitive edge. Include one recommendation that the hospital could use for acquiring a larger market share, and investigate two value-added services the hospital could offer to strengthen its value proposition. Finally, provide at least two examples of the advantages of the value-added services. Be sure to use 4 recent quality academic resources.I have attached the Final Case Study specifics.
final_case_study.docx

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Week 10 Final Case Study Submission
Click the link above to submit your assignment.
Students, please view the “Submit a Clickable Rubric Assignment” in the Student Center.
Instructors, training on how to grade is within the Instructor Center.
Final Case Study: Consulting for the Caring Angel Hospital
Due Week 10 and worth 300 points
Imagine that you are a senior consultant at Practical Health Care Consulting firm. Your
supervisor has instructed you to spend three (3) months at the Caring Angel Hospital to
help improve the quality of care, add value to the organization, improve employee morale,
design an efficient organizational chart, create a strong team environment, and create the
hospital’s competitive advantage. The hospital has traditionally made losses year after
year. Furthermore, it is not performing well financially, and the banks are not willing to
lend it large sums of money for more effective marketing.
After spending two (2) months within the hospital, you are very happy with your progress,
and you think you are capable of acquiring more patient base and expanding the hospital
market. However, with a closer look, you notice that your patients are still hopping from
one specialized hospital to another in search of various specialized treatments. You also
notice that the seats are not comfortable in the waiting area, and the patients continuously
show up for appointments on the wrong dates. The nurses and the employees are not
smiling during patient conversations, and everyone looks for ways to blame others for
failures in the patient treatment process. Everyone seems to work alone and hide what
they do from their colleagues.
At the end of the three (3) month period, you must provide a report with your
recommended strategies designed to help Caring Angel Hospital achieve its goals.
Note: You may create and / or make all necessary assumptions needed for the completion
of this assignment.
Write a four to six (4-6) page paper in which you:
1. From a consulting perspective, propose the major steps that Caring Angel Hospital could
take to achieve each of the following goals:
a. Improve the quality of care
b. Add value to the organization
c. Improve employee morale
d. Design an efficient organizational chart
e. Create a strong team environment
f. Create the hospital’s competitive edge.
2. Recommend one (1) approach that the hospital could use for acquiring a larger market
share given the prevailing financial circumstances. Justify your recommendation.
3. Investigate at least two (2) value-added services that Caring Angel Hospital could offer to
strengthen its value proposition. Provide at least two (2) examples of the advantages of
these value-added services to the hospital.
4. Use four (4) recent (within the last five [5] years) quality academic resources in this
assignment.
Note: Wikipedia and other websites do not qualify as quality academic resources.
Your assignment must follow these formatting requirements:


Be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on
all sides; citations and references must follow APA or school-specific format. Check with
your professor for any additional instructions.
Include a cover page containing the title of the assignment, the student’s name, the
professor’s name, the course title, and the date. The cover page and the reference page are
not included in the required assignment page length.

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