Expert answer:Case study healthcare administration


Solved by verified expert:500 minimum words. APA style and format(please make sure its APA even the references and the headings). The main sorce should be the book and the chapter of the case( I will attach the book when assigned), Secondary sources should be web accessible and free or PDF articles that are also accessible online somehow. Please read the case, skim the chapter if you need to and follow the case guidelines. You should have heading in the paper such as :I. Facts of the CaseII. Underling IssuesIII. Decision for Correcting the IssuesIV. Rationale (Provide in-text references while utilizing secondary peer reviewed sources)V. Impact to the OrganizationVI. Conclusion

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The Case of Mrs. FLYN
The Case of Mrs. FLYN
Faisal Alsulaiman
The Case of Mrs. FLYN
Background Statement
Transitional health service care entails a wide range of the services and the environment
intended to endorse an effective and efficient passage for the patients across different settings
and between different healthcare levels. Older adults with complex therapeutic and certain
chronic conditions require a higher quality health care services from the health practitioners and
family caregivers. The old age patients typically receive health care from many caregivers and
regularly move from one health care setting to another. The poor handling of these old high
adults from hospital to home is mainly associated with several events, low patient satisfaction
with the care, and high rate of the patients being readmission in the hospitals.
Several factors facilitate the gap in healthcare during the exercise of serious transition.
Some of these factors include; incomplete transfer of information, poor communication, lack of
adequate education of the family caregivers and the old adults, absence of family members and
caregivers to ensure the proper care and limited access to essential services all contribute. The
health illiteracy issues and language worsen the situation.
Identify the problem
Mrs. Flynn’s situation is similar to a typical transition home for hospitalized older adults.
Her condition is characterized by a lack of proper healthcare facilitated by the following; Mrs.
Flynn does not have a good relationship with her daughters, who could help her to administer her
home medication. She is illiterate; therefore, she does not know how to administer the
medication properly. She is suffering from high blood pressure, which worsens her condition.
She has limited access to the healthcare facilities, and she does not have anyone to contact about
The Case of Mrs. FLYN
the matter. She does not have anyone to administer care services during her transition (Mary
Helen Sweeney-Feld & Reid M Oetjen, 2012).
Better communication during Mrs. Flynn transition would have facilitated quick recovery
and satisfaction. The connection between the hospital staff would have led to close monitoring of
her diet and medication strictly. The home-based care providers that are his son would not have
left her without food if she communicated the condition she was incorrect. He could not have
even requested for money till she recovered. If she disclosed well with her daughters, they could
have provided the best home care for her. The community-based agency could have availed their
services to facilitate her healing (Doyle-Brown, M. 2000).
Your Role
The family caregivers play an essential part in supporting the old adults during the
healthcare transition, especially during hospitalization and recharge. In the case of Flynn, little
attention was paid to her children caregivers’ different needs during her treatment period. The
children could play an essential rule in decision making and arrangements about her
hospitalization and discharge plan. The children could ensure quality preparation of their mother
to acquire satisfaction in health care (Mary Helen Sweeney-Feld & Reid M Oetjen, 2012).
Caregiving by family members is rewarding as the patient feels fully supported and
well cared for. Mrs. Flynn’s children could be involved in providing care for their mother,
especially when at home. Her daughters could have been informed about the incidence and be
requested to join their mother to ensure that she was taking the right medication. The son could
have been informed about the situation, and this could have led to his contribution in providing
good nutritious food for his ailing mother. Her children could have contributed to mastering her
The Case of Mrs. FLYN
medication and providing excellent health care once discharged. Her children could have
determined when she was going to be entirely removed.
Alternatives and Recommended Solutions
The evaluations of the community based-agencies and organizations provide resources
aimed to better the health care conditions of the older adults. The increased provision for
community-based services for curbing the chronic illness is very beneficial, especially in the
process of health care transition. The older age needs are addressed by the home-based care
models such as home-based hospitalization, and the community-based agency is crucial in
facilitating this (Doyle-Brown, M. 2000).
The local community agency for seniors could have driven Mrs. Flynn for an
appointment and get her delivered meal, but unfortunately, she did not know how to access the
agency. The community agency could have taken care for Flynn condition until she recovered.
Mrs. Flynn could not afford a good meal, and this worsened her situation. The continuous
treatment raised a high medical bill which she was confused on how to settle it. The communitybased agency could have given Flynn transport means back home once discharged from
Poor transition within healthcare, such as poor home-based care can have a devastating
effect on the well-being of older adults. For example, serious inadequate medication during the
transition period can lead to persistence or worsening of the condition. Mrs. Flynn has
administered the medication poor is at risk of readmission in the hospital.
The Case of Mrs. FLYN
Mrs. Flynn did not take her medication as prescribed by the medical practitioner. The
home-based caregiver delayed in visiting Flynn, making her fail to take some drugs. Mrs. Flynn
lacked someone to book for her appointment in the healthcare as she had no means to access the
local community agency for the elders. Flynn was not in good terms with her daughters a
condition which made her situation deteriorate. Her son did not do the shopping for her groceries
since she did not give him money. She lacked healthcare literacy to know how to take the drugs
correctly; these factors worsened her condition and having a chronic disease. Therefore, Flynn is
at risk of readmission to the hospital (Omran, A. R. 2005).
The Case of Mrs. FLYN
Doyle-Brown, M., (2000). The transitional phase: the closing journey for patients and family
caregivers. American Journal of Hospice and Palliative Medicine®, 17(5), 354-357.
Retrieved from
Mary Helen Sweeney-Feld & Reid M Oetjen (2012). Dimensions of long-term care
management: an introduction.
Omran, A. R. (2005). The epidemiologic transition: a theory of the epidemiology of population
change. The Milbank Quarterly, 83(4), 731-757. Retrieved from

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