receives an customer’s order-activities that take a total of 6 minutes. She then sp onto a tray that holds 1 dozen cookies (2 minutes) Kristen and her roommate are in the business of baking custom coo

  

receives an customers order-activities that take a total of 6 minutes. She then sp onto a tray that holds 1 dozen cookies (2 minutes) Kristen and her roommate are in the business of baking custom cookies. As soon as she order by phone, Kristen washes the bowl and mixes dough according to the oons the dough . Her roommate then takes 1 minute to set the oven and place the tray in it. Cookies are baked in the oven for 9 minutes and allowed to cool outside for 5 minutes. The roommate then boxes the cookies (2 minutes) and collects payment from the customer (1 minute) Draw a flow chart for the process described here and determine theoretical flow time the time of order receipt until the time of payment collection. Assume no wait ing over the course of the process. ing bowl can accommodate dough for 2 dozen cookies at a time, the oven c takes 2 minutes, and both trays must be cooled prior to boxing th b. Suppose that each order consists of 2 dozen cookies. Assume that although the mix an ac- commodate only 1 tray of 1 dozen cookies at a time. As before, spooning each tray e cookies for cus- tomer pickup. Draw a modified flow chart and determine theoretical flow time. Con sider the effect on flow time of the following possible alternatives to the system 1. Buying a second oven that can bake 1 tray of 1 dozen cookies, 2. Buying a second oven that can hold 2 trays of 1 dozen cookies each 3. Buying a faster convection oven that can bake 1 dozen cookies in 6 minutes instead of 9 minutes,

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receives an customer’s order-activities that take a total of 6 minutes. She then sp onto a tray that holds 1 dozen cookies (2 minutes) Kristen and her roommate are in the business of baking custom coo
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